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Understanding the Database Refresh Schedule and UTC Timing

Summary: This article provides information regarding the timezone in which the database refresh is scheduled.

Database Refresh Schedule

The database refresh for the HubSpot Tableau connector is scheduled to occur every 24 hours. The initiation times for each table's refresh are recorded in UTC (Coordinated Universal Time) format.

Understanding UTC and Local Time

  • UTC Format: All date and time records across the tables are stored and displayed using UTC.
  • Local Time Adjustment: Users need to account for the time difference between their local timezone and UTC when determining the exact time of the refresh in their respective locations.

Tracking Scheduled Resyncs

To monitor when scheduled resyncs occur:

  1. Utilize the "SyncHistory" table provided by the HubSpot Tableau connector within your dataset.
  2. This table will display when each individual table has initiated its scheduled resync in UTC format.

Important Notes

  • The initiation times for each table may vary slightly, as each table undergoes its refresh one at a time to prevent server overload.

Conclusion

Understanding the refresh schedule and the use of UTC format is essential for effectively managing data updates across different time zones. Users should adjust their local time accordingly to track refresh times accurately. If you have further questions or need assistance, please reach out to customer support.