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How to Identify and Troubleshoot Error Logs During Migration

Summary: This article outlines how to identify error logs that occurred during the migration process.

Identifying Error Logs During Migration

When performing a migration, it is essential to monitor and review error logs to ensure that all data has been transferred correctly. Here are the steps to identify any error logs that may have occurred during the migration:

  1. Access the Migration Log Report:

    • You can access your migration log by logging into your Datawarehouse.io account page at https://app.datawarehouse.io/. 
    • Once there, you can navigate to the Portal Migration app page by clicking on the button located in the My Apps section of the main dashboard page to access your user panel where your log will be located in.

  2. Review the Migration Log Contents:

    • The Migration Log Report will provide detailed information about the migration process, including:
      • Source and Processed Counts: This indicates how many records were sourced and how many were processed during the migration.
      • Created and Updated Counts: These figures show how many new records were created and how many existing records were updated.
      • Error Counts: This section will highlight any errors that occurred during the migration. A count of errors will help you identify if there were issues with specific records.

  3. Analyze Specific Sections:

    • Look for sections in the log that detail errors for various data types, such as:
      • Owners
      • Companies
      • Contacts
      • Deals
      • Tickets
      • Engagements
    • Each section will typically include counts for created, updated, and error records, allowing you to pinpoint where issues may have arisen.
Troubleshooting Common Issues
  • If the log indicates errors, review the specific data types mentioned to determine if there are patterns or common issues that need to be addressed.

Conclusion

Identifying error logs during the migration process is crucial for ensuring data integrity. By accessing the Migration Log Report and reviewing the detailed counts of processed, created, updated, and error records, you can effectively monitor the success of your migration and address any issues that arise. If you have trouble accessing the log or need further assistance, reach out to customer support for help.